Questions fréquentes / FAQ

We provide a complete range of commercial LED lighting fixtures for businesses across Quebec and Canada. Our product offering includes LED panels, strip lights, recessed fixtures, floodlights, suspended fixtures, tubes, and custom options. We also supply select non LED fixtures for existing installations. Bralco is a trusted commercial lighting supplier in Quebec, known for reliable, high performance, and energy efficient lighting solutions.

Yes. Depending on the model, our products are certified cUL, DLC, or Energy Star, ensuring safety, performance, and long term energy savings.

Yes, when available. Custom lenses, grills, and replacement components are manufactured by our specialized partners when original parts are discontinued. Bralco does not manufacture directly; we work with vetted partners to ensure quality and compatibility.

Yes. We offer professional photometric analysis services to help businesses across Quebec and Canada optimize lighting levels, meet industry standards, and achieve uniform, high quality illumination in retail, office, industrial, and multi residential environments.

Yes. Our comprehensive budget analyses include:

• Projected energy savings

• Return on investment

• Available Quebec energy efficiency subsidies (LED conversion, modernization, retrofit programs) This service is ideal for planning a lighting upgrade or transitioning to LED technology.

No. We work with licensed electrical partners throughout Quebec and can refer a qualified team based on your region and project requirements.

Installation manuals are included with all products, available upon request, and accessible in the Catalogue section of our website.

Yes. We deliver to businesses throughout Quebec, including remote regions.

Orders for in stock products ship within 24 to 48 hours. Custom products require additional lead time..

Yes. We provide direct delivery within the Greater Montreal Area, and for all other regions, we work with reliable carriers to ensure fast and secure delivery to each of your locations.

Envoyez-nous les modèles recherchés, les quantités, des photos de vos fixtures existantes ou vos plans d’aménagement (à venir ou passés) à info@bralco.ca. Nous offrons un service rapide et adapté aux projets commerciaux et multi succursales.

Yes.. Send us an email at info@bralco.ca

You gain access to:

• Personalized pricing

• Real time inventory

• Online ordering

• Your purchase history

• Downloadable invoices Ideal for retailers, contractors, and multi site businesses.

Send us a photo and the invoice number at info@bralco.ca. We will assess the issue and replace the product according to the warranty terms.

Warranty duration varies by product. Most LED solutions include a 3 to 5 year warranty, depending on the model.

Yes. We support retail chains, commercial businesses, office towers, residential buildings, and multi site companies across Quebec and Canada with:

• Standardized lighting models

• Centralized management

• Store by store delivery

• Fast technical support

This approach ensures consistency across all your locations and simplifies the management of your lighting projects.

Yes. We understand that store openings, renovations, and commercial fit outs cannot be delayed due to lighting shortages. We prioritize urgent requests to keep your projects on schedule.